Payment Policy

Last Updated: 27 August 2026

At Elite Gym Gear, we want your checkout experience to be simple, secure, and convenient. This Payment Policy outlines the payment methods we accept and how we handle your payment information.

Accepted Payment Methods

We accept the following payment methods for orders placed on our website:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Discover

All payments are processed securely at the time of checkout, and your order will only be confirmed once payment has been successfully authorized.

Currency

All transactions on our website are processed in GBP (£). If you are paying with a card issued outside the UK, your bank or card provider may apply currency conversion fees; please check with your provider for details.

Payment Security

We take the security of your payment information seriously. All transactions are processed through secure, encrypted payment gateways that comply with industry-standard security protocols, including PCI DSS (Payment Card Industry Data Security Standard). We do not store your full card details on our servers.

Order Authorization

By providing your payment details, you confirm that you are authorized to use the selected payment method. We reserve the right to cancel or refuse any order if we suspect fraudulent activity or if payment cannot be verified or authorized.

Billing Information

Please ensure the billing information provided at checkout matches the details registered with your card issuer, as mismatched information may result in delays or failed transactions.

Failed or Declined Payments

If your payment is declined or fails to process, your order will not be confirmed. Please check your card details, available balance, or contact your bank, and feel free to reach out to our support team if the issue persists.

Refunds

Refunds for eligible returns are issued to the original payment method used at checkout, in accordance with our Refund Policy. Please refer to our Refund Policy for full details on processing timeframes.

Contact Us

If you have any questions about payments or experience any issues at checkout, please get in touch:

Business Name: Elite gym gear
Email: info@elitegymgear.com
Phone: +44 1613941595
Business Address: 213D Worsley Road
Swinton MANCHESTER M27 5SF United Kingdom
Business Hours: Mon–Fri:
9:00AM 6:00PM
Time Zone: (GMT+00:00) London